Contact

The NCSC are aware of scam emails claiming to be from the National Cyber Security Centre, stating that you have being viewing illegal content online.
If you receive such an email, please do not engage and delete.

The NCSC leads in the management of major cyber security incidents across government and provides guidance and advice to citizens and businesses on major cyber security incidents.

Report an Incident

CSIRT-IE is the body within the NCSC that responds to incidents and as such has a strictly defined list of constituents it serves in regard to incident response. This constituency is made up of organisations from the Irish Government and critical national infrastructure (CNI) providers..

You can visit our incident reporting page for more details, including information on the level of support that can be provided by the NCSC.

If you believe that you are experiencing a cyber security incident that is of national concern and wish to notify us directly:

• Governmental security incident – info@ncsc.gov.ie

• Constituent reporting – incident@ncsc.gov.ie or certreport@ncsc.gov.ie

• NIS Directive reporting – see information on our NIS page

Reporting Cyber Crime

There are cyber-related events which may not be considered as cyber security incidents of national concern but could constitute a cyber crime.:

These might include (but are not limited to):

• Instant messenger account or social media account scams;

• Scams involving unauthorised use of your accounts;

• Cyber bullying

• Threats via email, text, or instant message, and;

• Online fraud or online extortion

If you are the victim of one of the above or similar, we advise you to contact your local Garda Station to report the potential crime, providing them with all the evidence that you have gathered.

Please see further information on cyber crime and fraud on the An Garda Síochána website, and find out more on how to file a report if you feel you've been a victim of a cyber crime..

You can also find useful information on how to protect yourself from scams and help safeguard your personal information and avoid online fraud on the Citizens Information website.

Are you a member of a media organisation?

Contact the Department of Environment Climate and Communications (DECC) press office:

• press.office@decc.gov.ie

• +353 87 693 7580

• Tom Johnson House, Haddington Road, Dublin 4, D04 K7X4

NIS2 Queries

Visit our NIS2 page.

Can't find what you're looking for?

The NCSC website is full of information that can help you or your organisation find what you’re looking for and to keep yourself safe online – see our guidance page for more details..

For NCSC-related information that you feel isn’t covered on the website please use the following details:

• Phone: +353 1 6782333

• Email: info@ncsc.gov.ie

• Address: National Cyber Security Centre, Department of the Environment, Climate and Communications, Tom Johnson House, Haddington Road, D04 K7X4, Ireland.

NCSC office hours are from 09:00 to 17:00 Monday-Friday, excluding public holidays.

CSIRT-IE hours are from 09:00 to 16:30 Monday-Friday, excluding public holidays.

Secure Communications

• Our PGP fingerprint is: 9BA0 07E2 9FFD 368D EE1E E6C6 43D5 224D 2432 B331.

• Our PGP key can be found here.

• Our security.txt file can be found here.